Waykden online service instability

Incident Report for Devolutions Online Services

Resolved

All services are displaying healthy stats in their operation. Thank you for your patience.
Posted Apr 07, 2020 - 12:53 EDT

Monitoring

We have made an adjustment and our services are currently handling more workload. We will continue monitoring for a short while before closing the incident, but it seems to be responding nicely at this time.
Posted Apr 07, 2020 - 12:30 EDT

Update

The Wayk Den service is sadly a victim of its own success... Our ingress controllers have a difficult time responding rapidly enough to the massive number of requests that the service is receiving.

We are looking into a few options and beg for your patience and understanding while we attempt to resolve the issue.
Posted Apr 07, 2020 - 12:06 EDT

Update

Engineering teams are still working to fully restore the service availability.
Posted Apr 07, 2020 - 11:44 EDT

Update

Engineering teams are still working to fully restore the service availability.
Posted Apr 07, 2020 - 10:36 EDT

Update

Engineering teams are still working to fully restore the service availability.
Posted Apr 07, 2020 - 09:42 EDT

Investigating

We are currently investigating this issue.
Posted Apr 07, 2020 - 09:14 EDT