Devolutions Hub incident with licenses validations

Incident Report for Devolutions Online Services

Resolved

This incident has been resolved.

Posted Mar 28, 2024 - 14:23 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 28, 2024 - 14:16 EDT

Identified

The issue has been identified. A mitigation has been implemented and we are working on a permanent fix.

Posted Mar 28, 2024 - 10:20 EDT

Investigating

Some Devolutions Hub are incorrectly locked and show that the license is expired. We will let you know as soon as we have more information. We are sorry for the inconvenience.

Posted Mar 28, 2024 - 09:29 EDT

This incident affected: Hub Business (Hub France, Hub US, Hub Canada, Hub Australia).